Privacy Policy for
Online Sabong

1 Introduction

Online Sabong ("the Platform," "we," "us") is committed to protecting the privacy of everyone who uses our services. This Privacy Policy describes how we handle personal data collected from players across the Philippines — whether you are accessing the platform from Manila, Cebu, Davao, Quezon City, or anywhere else in the country.

"Personal data" refers to any information that can be used to identify you as an individual — your name, mobile number, email address, financial account details, and records of your activity on the platform. We only collect what is necessary to run the service and keep it secure.

This policy is written to be straightforward. We avoid legal language where plain English works just as well. If anything is unclear, contact us at [email protected].

2 Data We Collect

We collect personal data in three ways: information you provide directly, information generated by your use of the platform, and information collected automatically by technical systems.

Information you provide:

• Full name, date of birth, and Philippine mobile number during registration.
• Government-issued ID documents if KYC (Know Your Customer) verification is required.
• Payment account details — such as your GCash or Maya registered mobile number or local bank account details — used for deposits and withdrawals in Philippine Peso.
• Communications you send to customer support, including chat logs and emails.

Information generated by platform use:

• Betting and gaming activity — which games you access, bet amounts in PHP, timing, and outcomes.
• Deposit and withdrawal transaction history.
• Login timestamps and session duration.
• VIP tier activity and any claimed promotions.

Technical information collected automatically:

• IP address and approximate geographic location.
• Device type, operating system, and browser version.
• Pages visited and navigation paths within the platform.
• Cookie and session data (see Section 6 for details).

3 How We Use Your Data

Your personal data is used for the following purposes:

We do not use your personal data to serve you third-party advertisements. We do not sell your data to marketing companies. If we ever want to use your data for a new purpose beyond those listed above, we will notify you and, where required, ask for your consent.

4 Legal Basis for Processing

We process your personal data under the following legal grounds:

• Contract performance: Most processing is necessary to fulfil our obligations to you as a registered player — running your account, processing payments, and providing access to games.
• Legal obligation: Some data processing is required to comply with applicable laws, including anti-money laundering (AML) requirements and age verification rules.
• Legitimate interest: Fraud detection, platform security, and abuse prevention are carried out in the legitimate interests of the platform and its users.
• Consent: Where processing is not covered by the above, we will ask for your explicit consent — for example, for optional marketing communications.

5 Sharing Your Data

Online Sabong does not sell or rent your personal data to third parties. We share data only where it is necessary to provide the service, and only with parties bound by appropriate data protection obligations.

Categories of third parties we may share data with include:

• Payment processors: To facilitate PHP deposits and withdrawals through local e-wallets and Philippine bank transfer channels.
• Identity verification providers: To confirm player identity and age during KYC processes.
• Fraud and risk management services: To detect and prevent suspicious account activity.
• Cloud infrastructure providers: For secure hosting and data storage, subject to strict data processing agreements.
• Legal and regulatory bodies: Where we are required to disclose information by law or in response to a valid legal process.

6 Cookies and Tracking

Online Sabong uses cookies — small text files stored on your device — to keep you logged in, remember your preferences, and understand how the platform is used. Cookies do not contain your payment details or passwords.

Types of cookies used on the platform:

• Essential cookies: Required for the platform to function. These manage login sessions and security tokens. You cannot opt out of these while using the platform.
• Performance cookies: Collect anonymous data on page load times, errors, and navigation patterns to help us improve platform performance — particularly on mobile devices.
• Functional cookies: Remember your language, game preferences, and display settings between sessions.

You can manage cookie preferences through your browser settings. Disabling essential cookies will affect your ability to use the platform — including logging in and placing bets.

7 Data Security

We take the security of your personal data seriously. The platform uses industry-standard security measures to protect your information both in transit and at rest.

• All data exchanged between your device and the platform is encrypted using SSL/TLS protocols.
• Account access is protected by OTP (one-time password) verification via your registered Philippine mobile number.
• Access to personal data within our systems is restricted to authorised staff with a legitimate operational need.
• We maintain security monitoring to detect and respond to unauthorised access attempts.

While we take all reasonable precautions, no online system is completely immune to security risks. You are responsible for keeping your password confidential and for notifying us immediately if you suspect unauthorised access to your account.

8 Data Retention

We retain your personal data for as long as your account remains active, and for such additional period as required or permitted by law. In practice, this means:

• Active account data is retained for the lifetime of your account.
• Transaction records and KYC documentation may be retained for a minimum period in compliance with anti-money laundering regulations.
• If you close your account, non-essential data will be deleted or anonymised within a reasonable timeframe, subject to any legal retention requirements.
• Support communications may be retained for a limited period to assist with follow-up queries.

If you would like to request earlier deletion of your data, contact us at [email protected]. We will process deletion requests subject to any legal obligations that require us to retain certain records.

9 Your Privacy Rights

As a player on Online Sabong, you have the following rights regarding your personal data: